1. Marielitos, Balseros and Other Exiles by Cecilia Rodríguez Milanés
  2. Mud Song by Terry Thaxton
  3. The Night We Set the Dead Kid on Fire by Ephraim
  4. Everyday Chica by Cecilia Rodríguez Milanés
  5. Oye What I'm Gonna Tell You by Milanés
Department of English Graduate Programs
Dan Jones

Dan Jones, Ph.D.

  • Professor
  • Dan.Jones@ucf.edu
  • 407-823-5596
  • Office Hours: Virtual Office Hrs: Monday through Friday: 11:00-Noon
  • Campus Location: CNH303B

Dan Jones teaches a variety of undergraduate and graduate technical communication courses. This spring (2018) he completes his 35th year at UCF after previously teaching technical communication courses for 4 years at Embry-Riddle Aeronautical University in Daytona Beach and after teaching writing courses for 5 years as a graduate teaching assistant at Florida State University. 

His books include Technical Writing Style (Allyn and Bacon, 1998), The Technical Communicator's Handbook (Allyn and Bacon, 2000), and Technical Communication: Strategies for College and the Workplace (Longman, 2002), co-authored with Karen Lane. He is also a Fellow of the Society for Technical Communication. After a long career of teaching, research, and service, he will retire in May of 2018.


  • Ph.D. in English from Florida State University (1979)

Research Interests

Technical communication, plain English and plain language, science and literature, writing and designing online help, and science fiction


Academic and Professional Honors

 National Professional Awards.

  • 2003. Ronald S. Blicq Award for Distinction in Technical Communication Education “To recognize distinguished contributions to technical communication education.” A technical communication award presented by the IEEE International Professional Communication Society.
  • 2000. Elected a Fellow of the Society for Technical Communication. Recognized "For creativity in the development of academic technical communication programs, for contributions to electronic communication among students and professionals, and for the dissemination of new ideas in technical communication style." According to the Society, "Becoming an STC Fellow is a lifelong journey of achievement, an honor bestowed by the Society upon Associate Fellows who have continued to make exemplary contributions to our organization and profession, who have made good on their promise to make a difference."
  • 1998. Jay R. Gould Award for Excellence in Teaching Technical Communication. An award given to a select few annually by the Society for Technical Communication in honor of Professor Gould who taught for many years in the discipline.
  • 1998. Elected an Associate Fellow of the Society for Technical Communication. Recognized “For dedication to the advancement of technical communication, particularly through publishing, teaching, and program development.”
  • 1986. Best Article Award. Recognized for writing the best article of the year for The Technical Writing Teacher (Fall 1985, Volume 12, No.2) by the Association of Teachers of Technical Writing (ATTW). First time award presented by ATTW.  Award now called the Nell Ann Pickett Award for Best Article of the Year.

 University of Central Florida Awards.

  • 2009. TIP Award recipient under the 2008-2009 Teaching Incentive Program (TIP) of the State University System of Florida.
  •  2004. TIP Award recipient under the 2003-2004 Teaching Incentive Program (TIP). 
  •  2001. College of Arts and Sciences Professional Service Award for service both to the university and to the profession of technical communication. 
  • 1999. Excellence Award for Undergraduate Teaching in the College of Arts and Sciences. 
  • 1997. TIP Award recipient under the 1996-97 Teaching Incentive Program (TIP).
  • 1995. Excellence Award for Undergraduate Teaching in the College of Arts and Sciences. 
  • 1994. TIP Award recipient under the 1993-94 Teaching Incentive Program (TIP).

Local Awards from the Orlando Central Florida Chapter of STC.

  • 2009. The Gloria Jaffe Outstanding Technical Communicator Award—Lifetime Achievement.
  • 2007. Orlando Chapter STC Award “For sustained exemplary service to Orlando Chapter STC as Listserv Administrator for ten years.”
  • 2006. Distinguished Chapter Service Award given by the Society for Technical Communication for outstanding service to the Orlando Chapter. For “Serving as an inspiration and role model to generations of students and supporting their entry into the profession of technical communication, and for sustained contributions to the Orlando Chapter.” 


No courses found for Spring 2019.

No courses found for Fall 2018.

No courses found for Summer 2018.

Course Number Course Title Mode Date and Time Syllabus
19403 ENC6296 Online Help Systems Web Web Not Online

ENC 6296 Writing and Designing Online Help (www)


This course is an introduction to designing and creating different kinds of online help files or help systems for the computer industry. In addition to learning some of the specialized language of the software industry, students will study the major kinds of software documents and online Help systems: software tutorials, procedures, and reference guides. One major focus will be on writing and designing an online tutorial from a task-oriented point of view. 

Objectives include:

  1. Learning how to apply general principles for writing and designing effectively for the online environment.
  2. Learning more about the computer software industry and its specialized language.
  3. Learning more about current trends concerning online Help and tools for creating it.
  4. Learning about online software tutorials, procedures, and reference guides.
  5. Learning how to write and design a tutorial from a task-oriented point of view.
  6. Learning how to create more effective online documents by following minimalist writing principles: knowing your audience, removing nonessential content, and focusing on user goals instead of product functions.
  7. Creating a brief tutorial to include in your professional portfolio.

Requirements include weekly discussion posts and quizzes on the reading, a critique of a professional tutorial, a proposal for a tutorial, a tutorial, and an accompanying memo discussing how the tutorial reflects the many principles covered during the semester.

No courses found for Fall 2017.

Updated: Dec 1, 2017

Department of English • College of Arts & Humanities at the University of Central Florida
Phone: 407-823-5596 • Fax: 407-823-3300 • english@ucf.edu